The Story
From a start-up founded by first-generation entrepreneurs in 2009, the company has grown into a world-class financial service. Through a comprehensive set of customized wealth management solutions, the company meets the need of high-net-worth individuals, wealthy families, family offices, and institutional clients in an extremely specialized and sophisticated way. Even though the company had such a large client base, its growth started to become static. The wealth managers faced challenges; On two counts, wealth managers are facing a challenge. In the first place, generational preservation of assets for digitally inclined investors with differing service expectations Secondly, incremental investment schemes adapt to changing customer needs. Furthermore, the going digitization and the company’s resistance to holding back transformational change, became a major setback for the venture, and the organization faced loss due to its inconsistent digital strategy. Moreover, the monetary tightening by central banks in the aftermath of the pandemic also affected the firm committee set up to point out the company declined net revenue. The key problems were discussed but to no avail. In this situation, the company’s management hired Research Nester to analyze the situation and provide a tactical plan of action for the company to follow to recover its client base and be back in the market competition.